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How it works

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How To Get Started by Using Our App

Download the app: The first step is to download the telehealth app from the App Store or Google Play.

Create an account: Once you have the app, create a new account by providing your personal information and setting up a secure password.

Choose your healthcare provider: Browse through our network of healthcare providers and select one that fits your needs. You can view their qualifications, specialties, and patient reviews to help make your decision.

Schedule an appointment: Schedule a virtual appointment with your chosen provider. You can choose from a range of available times and dates to find one that works best for you.

Get started with your appointment: At the appointed time, log into the app and start your virtual appointment. You'll be able to see and hear your healthcare provider and they will be able to see and hear you.

Receive your care: During the appointment, your healthcare provider will diagnose your condition and provide you with treatment recommendations. You can also ask questions and receive answers in real-time.

Complete your appointment: Once your appointment is finished, you'll receive a summary of your visit, including any follow-up instructions or recommendations.

Pick Your Package

OUR TELEHEALTH APP OFFERS A RANGE OF PACKAGES TO SUIT DIFFERENT NEEDS AND BUDGET

Basic Package: This package is designed for patients who only need occasional telehealth consultations. It includes access to our network of healthcare providers, virtual appointments, and patient portal for secure messaging. Know More

Premium Package: The premium package is for patients who need regular telehealth consultations. It includes all of the features of the basic package, as well as access to additional resources, such as personalized health coaching and real-time monitoring of vital signs.Know More

Family Package: The family package is designed for families with multiple members who need telehealth care. It includes access to all of the features of the premium package for up to 5 family members. Know More

Corporate Package: The corporate package is designed for businesses who want to offer telehealth benefits to their employees. It includes access to all of the features of the premium package for all employees, as well as the ability to track and manage employee health and wellness. Know More

When choosing your package, consider your individual health needs, budget, and desired level of access to healthcare services. Our telehealth experts are also available to answer any questions and help you choose the best package for you.

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ResQ247-plus App Setup

Setting up our telehealth app is quick and easy! Follow these steps to get started:

Download the app: The first step is to download the telehealth app from the App Store or Google Play.

Create an account: Once you have the app, create a new account by providing your personal information and setting up a secure password.

Choose your package: Browse through our different package options and choose one that fits your needs and budget.

Connect your devices: If you have any wearable devices, such as a smartwatch or fitness tracker, you can connect them to the app to track your health and wellness data.

Complete your profile: Fill out your personal health information, including any medications you are taking and any conditions you have been diagnosed with.

Payment: Enter your payment information to complete the setup process. You'll be charged a monthly fee for your chosen package, and any additional services will be billed as needed.

Get started: You're now ready to start using our telehealth app! Browse through our network of healthcare providers and schedule your first virtual appointment.

Setting up our app takes only a few minutes and provides you with quick and easy access to quality healthcare services from the comfort of your own home.

Patient Onboarding

Patient onboarding is the process of introducing new patients to our telehealth app and getting them started with virtual care. Here are the steps for a successful patient onboarding process:

A user can onboard by registering from the our web application or by through our mobile application. .

App download: Provide patients with instructions for downloading the app from the App Store or Google Play.

Account creation: provide your personal information and set up a secure password

Package selection: choose a package that fits your needs and budget.

Profile completion: complete your personal health information, including any medications that you are taking and any conditions you may have been diagnosed with.

Payment: Remember to set up your payment preference information to complete the setup process.

Now you are ready for your first virtual appointment with one of our healthcare providers.

Incase you have any difficulties , please reach out to our support team on the available number or chat live. Our team is on standby to assist you 24/7.

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Going Live

Going live with our telehealth app is a simple and straightforward process. Here are the steps to get started:

Equipment preparation: Ensure that you have a stable internet connection and a device with a camera, such as a smartphone, tablet, or laptop, to participate in virtual appointments.

Appointments: Schedule a virtual appointment with one of our healthcare providers through the app.

Video call: At the designated appointment time, log in to the app and initiate the video call.

Consultation: Engage in a virtual consultation with your healthcare provider, just as you would during an in-person visit.

Follow-up: After the appointment, your healthcare provider will follow up with any next steps, such as additional testing or a prescription.

Going live with our telehealth app is easy and convenient, and it provides patients with access to quality healthcare services from the comfort of their own home. Our healthcare providers are available for virtual appointments during regular business hours, and appointments can be scheduled in advance or on-demand, depending on your needs.

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