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Africa's Healthcare Operating System

The Healthcare OS Built for Africa

Manage hospitals, clinics, mental health, emergency response, telemedicine, pharmacies and health operations from one secure, intelligent platform.

🛡️ HIPAA-Aligned ☁️ Cloud Hosted 🔒 AES-256 Encrypted 🏥 Multi-Facility 🔗 API-Ready 👥 Role-Based Access
ResQ247 — Live Platform Dashboard
HIMS
Emergency
Mental Health
Telemedicine
Analytics
1,247
Active Patients
KES 4.2M
Today Revenue
98.2%
Uptime
Jane M. — OPD ConsultBilled ✓
Ward 3 — 12 InpatientsRounds 09:00
ICU Bed 2 — AlertReview Now
3
Active Calls
7
Ambulances Live
8.4m
Avg Response
Call #2847 — RTA Mombasa RdDispatching
Amb KAA 234 — En Route4.2km away
KNH Trauma Bay 1 — ReadyAvailable
Call #2848 — Cardiac, WestlandsUrgent
342
Active Cases
18
Today Sessions
91%
Attendance
PHQ-9 Screening — 12 pendingReview
Dr. Kimani — Teletherapy 10:30Starting soon
High Risk — C-SSRS flaggedPriority
89
Consults Today
14
In Session
4.8★
Patient Rating
Dr. Ouma — Video Session Live● Live
Prescriptions Pending — 6Sign
Lab Referral — 3 sentConfirmed
KES 24M
Monthly Revenue
+34%
Patient Growth
99.9%
Uptime
Top Module: HIMS68% revenue
Emergency Response8.4m avg
99.9% Uptime SLA
Enterprise guaranteed
🛡️
HIPAA-Aligned
AES-256 encrypted
MEDICAL EMERGENCY RESCUES
GENDER BASED VIOLENCE E-REPORTING
ROAD ACCIDENTS INCIDENT REPORTING & RESCUES
REPORT CRIME TO POLICE
MEDICAL CONSULTANCY
LABORATORY ACCESS
PHARMACY ACCESS
360 DEGREES MENTAL HEALTH TOOLS
HEALTH TRACKER
REPRODUCTIVE HEALTH
HMIS
MATERNITY & DELIVERY
MEDICAL EMERGENCY RESCUES
GENDER BASED VIOLENCE E-REPORTING
ROAD ACCIDENTS INCIDENT REPORTING & RESCUES
REPORT CRIME TO POLICE
MEDICAL CONSULTANCY
LABORATORY ACCESS
PHARMACY ACCESS
360 DEGREES MENTAL HEALTH TOOLS
HEALTH TRACKER
REPRODUCTIVE HEALTH
HMIS
MATERNITY & DELIVERY
100K+
Patient Records Managed
99.9%
Platform Uptime
50+
Healthcare Facilities
24/7
Enterprise Support
Platform

One Platform. Every Healthcare System.

End fragmented software. HIMS, Mental Health, Emergency, Telemedicine, Lab, Pharmacy and Supply Chain — all talking to each other natively from day one.

🏥
HIMS / HMIS Platform
EMR, Pharmacy, Billing, Insurance, Lab, Radiology, Admissions, Theatre, ICU — complete hospital digitization.
Explore HIMS →
🧠
Mental Health Platform
Psychiatric EMR, PHQ-9 & GAD-7 assessments, therapy workflows, teletherapy, risk monitoring and crisis escalation.
Explore Mental Health →
🚑
Emergency Rescue Platform
Real-time dispatch, GPS ambulance tracking, GIS routing, digital triage and multi-agency hospital coordination.
Explore EMS →
💻
Telemedicine Platform
HD video consultations, remote prescriptions, appointment booking, M-Pesa payments and lab referrals — fully integrated.
Explore Telemedicine →
🔬
Laboratory System
Sample tracking, LIS integration, analyzer connectivity, result reporting and reference range management.
Explore Lab →
💊
Drug Supply Chain
Inventory visibility, procurement management, AI stock prediction, expiry tracking and wastage analytics.
Explore Supply Chain →
Why ResQ247

Built Different. Built for Africa.

Six structural advantages that separate ResQ247 from every other healthcare software on the continent.

🧩
Modular Platform
Pay only for what you need. Start with essentials and scale up as you grow — no bloated bundles.
🏢
Multi-Facility Ready
Scale from a single clinic to a 50-hospital network — one platform, one source of truth.
🔗
Fully Integrated
All systems communicate natively. No painful integrations, no data silos, no duplicate records.
🔐
Secure & Compliant
HIPAA-aligned architecture, AES-256 encryption, RBAC, MFA, SSO and immutable audit trails.
🤖
AI-Ready Architecture
Future-proof infrastructure built for clinical AI — intelligent workflows, not just record-keeping.
🌍
Africa-Focused
Built for Africa's healthcare realities — local infrastructure, local currency billing, local support teams.
Industries

Built for Every Healthcare Sector

From private hospitals to public health systems, from mental health practices to pharmaceutical supply chains — ResQ247 has a configuration for your sector.

🏥
Hospitals & Clinics
Full HIMS, EMR, billing, pharmacy, lab
🧠
Mental Health
Psychiatric EMR, teletherapy, screening
🚑
Emergency Services
GPS dispatch, GIS routing, triage
🏛️
County Governments
Multi-facility, population health, KHIS
🤝
NGOs & Donors
M&E, donor dashboards, grant tracking
🔬
Laboratories
LIS, sample tracking, analyzers
💊
Pharmacies & Supply Chain
Dispensing, procurement, AI stock
🏦
Health Insurance
Claims, pre-auth, reconciliation
Platform Experience

See the Platform in Action

Each clinical and operational module built for the realities of modern African healthcare delivery.

Clinical
Mental Health
Emergency
Administration
Analytics
Telemedicine

Complete Clinical Management

  • Electronic Medical Records — structured, searchable patient history
  • Inpatient & Outpatient management with intelligent bed allocation
  • Theatre, ICU & critical care workflow coordination
  • Integrated laboratory and radiology order management
  • Insurance pre-authorization and claims management
  • Clinical decision support and drug interaction alerts
HIMS Clinical

Behavioral Health Platform

  • PHQ-9, GAD-7, C-SSRS, WHO-5 integrated screening tools
  • Psychiatric EMR with progress notes and care plan tracking
  • Teletherapy — secure video and messaging sessions
  • Risk monitoring dashboard with automated escalation
  • Multi-provider scheduling for diverse therapy modalities
  • Medication tracking and psychiatry workflows
Mental Health

Emergency Dispatch & Coordination

  • 24/7 dispatch centre with real-time call management
  • Live GPS ambulance tracking and optimal routing algorithms
  • GIS mapping with real-time hospital bed availability
  • Digital triage and clinical severity scoring
  • Multi-agency coordination and escalation protocols
  • Incident analytics and response time benchmarking
Emergency EMS

Administrative Excellence

  • HR & Payroll — staff management, leave, performance tracking
  • Accounting & Finance — revenue cycle, P&L, automated reporting
  • Procurement & inventory management across facilities
  • Facility and asset management with maintenance scheduling
  • Multi-facility consolidated dashboards and benchmarking
  • Government compliance, SLA tracking and audit readiness
Administration

Data-Driven Health Intelligence

  • Population health dashboards and disease surveillance
  • Revenue analytics and financial performance reporting
  • Clinical outcomes measurement and facility benchmarking
  • Operational KPIs — wait times, throughput, bed utilization
  • Custom report builder with PDF and Excel exports
  • County-level aggregated public health reporting
Analytics & BI

Virtual Healthcare Without Borders

  • HD video consultations with end-to-end encryption
  • Online appointment booking and automated SMS reminders
  • Digital prescriptions and lab referrals with instant delivery
  • Remote triage and symptom assessment workflows
  • Integrated payment processing — M-Pesa, cards, insurance
  • Follow-up scheduling and chronic disease management
Telemedicine
Capabilities

Everything in One Healthcare Platform

CapabilityResQ247ClinicsHospitalsCounties
EMR / EHR
Pharmacy Management
Telemedicine
Mental Health Module
Emergency Rescue Platform
AI-Ready Architecture
Multi-Facility Management
API Integration
Drug Supply Chain
HR & Payroll
Insurance Claims
Security

Enterprise-Grade Healthcare Security

Healthcare data is the most sensitive data in the world. We built ResQ247's security with that responsibility at its core.

🔒
AES-256 Encryption
At Rest & In Transit
All patient data encrypted at rest with AES-256 and in transit with TLS 1.3 — no exceptions.
👤
Role-Based Access
RBAC + MFA + SSO
Granular role permissions with MFA, OAuth 2.0, and SAML 2.0 SSO support for enterprise deployments.
📋
Audit Logging
Immutable Audit Trails
Every user action logged and tamper-proof — full traceability for compliance and governance.
🛡️
HIPAA-Aligned
Healthcare Compliance
Architecture reviewed to align with HIPAA requirements for protected health information handling.
99.9% Uptime SLA
Geo-Redundant
RPO < 1hr, RTO < 4hrs. Daily encrypted backups with geo-redundant disaster recovery.
🔍
Annual Pen Testing
Third-Party Certified
Independent annual penetration testing by certified cybersecurity professionals.
Case Studies

Real Results. Real Facilities.

Verified outcomes from ResQ247 deployments across East Africa.

Hospital · Kenya
-40%
Billing Errors in 3 Months
"ResQ247 transformed how we manage patient flow. Billing errors dropped 40% in the first quarter. Revenue capture improved 28%."
DK
Dr. David Kamau
Medical Director, Nairobi Regional Hospital
Emergency Services · Kenya
-64%
Response Time (22min → 8min)
"GPS dispatch changed everything. Our average response time dropped from 22 minutes to under 8 within 60 days of going live."
MO
Michael Otieno
Operations Director, Rescue247 EMS
County Government · Kenya
12
Facilities. One Real-Time Dashboard.
"Population health data that used to take 3 weeks of manual aggregation now arrives automatically every morning. KHIS reporting is one click."
JO
James Odhiambo
Director of Health, Kisumu County
Mental Health · Kenya
98%
PHQ-9 Completion Rate (from 34%)
"The mental health module gave us clinical tools we never had before. PHQ-9 screening rates tripled. Crisis incidents reduced 41%."
AW
Dr. Amina Wanjiku
Clinical Lead, Serenity Mental Health Centre
Pharmacy · Kenya
-38%
Drug Wastage via AI Stock Prediction
"AI stock prediction is remarkable. Wastage down 38%, stockouts down 61%, procurement cost savings of 22% in the first 6 months."
PN
Peter Njoroge
Head of Pharmacy, Aga Khan Hospital Mombasa
Testimonials

Trusted by Healthcare Leaders Across Africa

★★★★★
"ResQ247 transformed how we manage patient flow. Billing errors dropped 40% in the first quarter. What took hours of paperwork now happens in real-time."
DK
Dr. David Kamau
Medical Director, Nairobi Regional Hospital
★★★★★
"The mental health module gave us clinical tools we never had. PHQ-9 screening and teletherapy in one platform — our therapists can't imagine going back."
AW
Dr. Amina Wanjiku
Clinical Lead, Serenity Mental Health Centre
★★★★★
"County-wide digitization seemed impossible. ResQ247 gave us one dashboard across 12 facilities. Population health data that took weeks now arrives in minutes."
JO
James Odhiambo
Director of Health, Kisumu County
Pricing

Flexible Pricing for Every Healthcare Organization

Start with what you need. Scale as you grow. Modular pricing means you only pay for the systems your facility uses.

Monthly Annual Save 20%
Starter
Small clinics & practices
KES 15K
/mo
  • Patient Management
  • Appointments & Scheduling
  • Basic Billing
  • EMR up to 500 patients/mo
  • Up to 10 Users
Most Popular
Professional
Hospitals & medical centres
KES 75K
/mo
  • Full HIMS Platform
  • Pharmacy Management
  • Laboratory System
  • Radiology & PACS
  • Insurance Claims
  • Upto 30 Users
Enterprise
Counties & hospital groups
Custom
  • Multi-facility Management
  • All Modules Included
  • Advanced Analytics & BI
  • Custom Workflows
  • Dedicated Support Team
  • Government SLA
  • Unlimited Users
Mental Health
Specialised MH facilities and freelance psychologist
KES 35K
/mo
  • Psychiatric EMR
  • Screening Tools Suite
  • Teletherapy Platform
  • Risk Monitoring
  • Multi-provider Scheduling
Get Started

Ready to Digitize Healthcare?

Join healthcare facilities already running on Africa's most advanced healthcare platform. Your demo is tailored to your facility type and priorities.

Complete Platform

Healthcare Systems Built for Modern Care

A comprehensive suite of interconnected healthcare software — from emergency dispatch to teletherapy — on one enterprise-grade infrastructure.

🏥
HIMS Platform
Core Product
Complete Hospital Information Management. EMR, Pharmacy, Billing, Lab, Radiology, Insurance, Admissions, Theatre & ICU — fully integrated.
EMRPharmacyBillingLabRadiology
🧠
Mental Health Platform
Specialised
Psychiatric EMR, PHQ-9/GAD-7 screening, teletherapy, risk monitoring, multi-provider scheduling and crisis management workflows.
PHQ-9TeletherapyRisk Monitor
🚑
Emergency Rescue
Core Identity
Real-time dispatch, GPS tracking, GIS routing, digital triage, multi-agency coordination and incident analytics for EMS providers.
Dispatch GPS Track GIS
💻
Telemedicine Platform
HD video consultations, digital prescriptions, M-Pesa payments, remote triage, lab referrals and follow-up scheduling.
🔬
Laboratory System
Full LIS with sample tracking, analyzer connectivity, result reporting, reference ranges and lab analytics dashboards.
💊
Drug Supply Chain
End-to-end pharmaceutical supply visibility — AI stock prediction, procurement, expiry tracking and supplier management.
👥
HR & Payroll
Healthcare staff management, payroll processing, leave management, performance tracking and NHIF/NSSF compliance.
📊
Accounting & Finance
Revenue cycle management, P&L reporting, multi-facility accounting, insurance reconciliation and financial dashboards.
📈
Analytics & BI
Population health dashboards, clinical outcomes measurement, operational KPIs and county-level public health reporting.
Compatibility

Product Fit by Organisation Type

ProductClinicsHospitalsMental HealthCountiesNGOs
HIMS Platform
Mental Health Platform
Telemedicine
Emergency Rescue
Laboratory System
Drug Supply Chain

Start With the Right Product

Our solutions team maps the right modules to your specific operational needs — no upselling, just fit.

Industry Solutions

Purpose-Built for Every Healthcare Environment

Whether you run a single clinic or a county health network, ResQ247 has the right configuration and team to support your digitisation journey.

🏥
Hospitals
Full-scale HIMS deployment for large medical centres. Complete EMR, billing, pharmacy, lab, ICU, theatre and administrative systems fully integrated from day one.
Explore Hospital Solutions →
🏪
Clinics & Private Practice
Lightweight, affordable digitisation for small to mid-size clinics. Patient management, scheduling, billing and telemedicine from day one.
Explore Clinic Solutions →
🏛️
County Governments
Multi-facility public health management from a single dashboard. Population analytics, hospital network coordination, procurement and government SLA compliance.
Request Government Consultation →
🧠
Mental Health Facilities
Specialised behavioral health technology for psychiatrists, psychologists and therapists. Screening tools, teletherapy, risk monitoring and psychiatric EMR.
Explore MH Solutions →
🤝
NGOs & Donors
Health program monitoring, donor impact dashboards, care coordination, population health analytics and grant utilisation tracking.
Partner With Us →
🚑
Emergency Services
Purpose-built dispatch and coordination for EMS providers. GPS tracking, GIS routing, digital triage, hospital routing and multi-agency incident management.
Talk to EMS Team →

Find Your Solution

Our team will design a ResQ247 configuration tailored to your organisation's workflows, scale and budget.

Pricing

Flexible Pricing for Every Healthcare Organisation

Start with what you need. Modular pricing means you only pay for the systems your facility actually uses.

Monthly Billing Annual Billing Save 20%
Starter
Small clinics & practices
KES 15K
/month
  • Patient Management
  • Appointments & Scheduling
  • Basic Billing & Invoicing
  • EMR (500 patients/mo)
  • Up to 3 Users
  • Email Support
Most Popular
Professional
Hospitals & medical centres
KES 75K
/month
  • Full HIMS Platform
  • Pharmacy Management
  • Laboratory System
  • Radiology & PACS
  • Insurance Claims
  • Unlimited Users
  • Priority Support
Enterprise
Counties & hospital groups
Custom
  • Multi-facility Management
  • All Modules Included
  • Advanced Analytics & BI
  • Custom Workflow Design
  • Dedicated Success Team
  • Government SLA
  • On-premise Option
Mental Health
Specialised MH facilities
KES 35K
/month
  • Psychiatric EMR
  • PHQ-9, GAD-7, C-SSRS
  • Teletherapy Platform
  • Risk Monitoring
  • Multi-provider Scheduling
  • Progress Notes
Ambulance
Emergency response & fleet management
KES 45K
/month
  • Emergency Dispatch and call center
  • GPS Fleet Tracking
  • Mobile Rescue request
  • Patient app
  • EMT and Paramedical operations
  • Hospital integration and bed availability
  • Billing and insurance claims
  • EOT and incident command
  • AI Analytics, surveillance and interoperability
  • Fleet Maintenance and asset management
Laboratory
Diagnostic centres & hospital labs
KES 55K
/month
  • Specimen dispatch and sample collection
  • Lab workflows and processing
  • Analyzer and medical equipment
  • Results management and reporting
  • Quality check and accreditation
  • Lab inventory and reagent management
  • Analytics AI and interoperability
  • Patient App
Pharmacy
Retail & hospital pharmacy management
KES 40K
/month
  • E-prescription and dispensing
  • Pharmacy Inventory and stock management
  • Procurement and supplier management
  • Pharmacy and POS management
  • Multibranch management
  • Clinical and medical supply
  • Insurance claims
  • Analytics and AI reporting
  • Patient app
Maternity & Delivery
Maternal care & obstetric facilities
KES 65K
/month
  • Antenatal Care Management
  • Labour & Delivery Tracking
  • Pregnancy and fetal assessment
  • Newborn care management
  • Postnatal Care management
  • Maternal emergency and ambulance integration
  • Public Health, AI and interoperability
  • Maternal Telemedicine
  • Patient app
Calculator

Estimate Your Investment

Configure your setup and get an instant cost estimate tailored to your organisation.

Estimated Monthly Investment
KES 15,000
Annual: KES 144,000 (save KES 36,000)

Ballpark estimate. Final pricing depends on specific configuration and SLA.

FAQ

Pricing Questions Answered

Can I start with one module and add more later?
Absolutely. ResQ247 is fully modular. Start with patient management and billing, then add pharmacy, laboratory, telemedicine or any other module as your facility grows.
Is there a free trial available?
We offer a personalised 14-day trial for qualified facilities. Book a demo and our team will set up a sandbox with your facility's configuration.
Do county governments get special pricing?
Yes. Government and NGO organisations qualify for annual enterprise licensing with custom pricing based on facility count, population served and SLA requirements.
What currencies are supported?
Pricing is available in KES, USD, UGX, TZS and other regional currencies. We support local currency billing across East and West Africa.

Get an Enterprise Pricing Breakdown

Talk to our team and we'll build a detailed cost model specific to your facility size, module needs and SLA requirements.

Security Center

Enterprise-Grade Healthcare Security

Healthcare data is the most sensitive data in the world. We built ResQ247's security architecture with that responsibility at its core.

🛡️ HIPAA-Aligned 🔒 AES-256 ⚡ 99.9% Uptime SLA 🔍 Annual Pen Testing 👤 MFA + RBAC + SSO
Data Protection

Multi-Layer Security Architecture

🔒
Encryption at Rest
AES-256 Standard
All patient data encrypted at rest using AES-256 — the same standard used by governments and financial institutions worldwide.
🌐
Encryption in Transit
TLS 1.3 Protocol
All data transmitted between clients and servers uses TLS 1.3 with perfect forward secrecy and certificate pinning.
👤
Access Control
RBAC + MFA + SSO
Granular role-based access control with mandatory MFA, OAuth 2.0 and SAML 2.0 single sign-on for enterprise clients.
📋
Audit Logging
Immutable & Complete
Every user action — view, edit, delete, print — is logged with timestamp, user identity, IP and device. Tamper-proof.
💾
Backup Strategy
Daily / Weekly / Monthly
Automated daily backups, weekly snapshots and monthly archives — all encrypted and stored in geographically separate locations.
Disaster Recovery
RPO <1hr · RTO <4hr
Geo-redundant infrastructure with automated failover. Recovery Point Objective under 1 hour, Recovery Time Objective under 4 hours.
🏥
HIPAA Alignment
Healthcare Compliance
Architecture designed and reviewed to align with HIPAA requirements for PHI handling, storage and transmission.
🔍
Penetration Testing
Annual Third-Party
Independent annual penetration tests by certified cybersecurity firms. Findings reviewed, remediated and disclosed responsibly.
📊
Uptime SLA
99.9% Guaranteed
Enterprise uptime SLA backed by real-time monitoring, automated alerting and a dedicated infrastructure team available 24/7.
Compliance Matrix

Built for Regulatory Compliance

Security CategorySpecificationStatus
Encryption at RestAES-256✓ Active
Encryption in TransitTLS 1.3✓ Active
Access ControlRole-Based (RBAC)✓ Active
Multi-Factor AuthenticationTOTP + SMS✓ Active
SSO / FederationSAML 2.0 + OAuth 2.0✓ Available
Audit LoggingImmutable, all user actions✓ Active
Backup FrequencyDaily / Weekly / Monthly✓ Automated
Disaster RecoveryGeo-redundant infrastructure✓ Active
HIPAA AlignmentPHI architecture review✓ Compliant
Penetration TestingAnnual third-party✓ Certified

Security Questions?

Our security team is available to walk your IT and compliance teams through our full security architecture, policies and certifications.

Resource Hub

Healthcare Intelligence Library

Research, insights, case studies and technical documentation for healthcare technology leaders across Africa.

Blog

Latest Insights

📊
Healthcare Tech
How Digital HMIS Reduces Hospital Revenue Leakage by 30–40%
Analysis of billing inefficiencies in East African hospitals and how integrated HIMS platforms plug revenue gaps in real-time.
Read Article →
🧠
Mental Health
The State of Mental Health Technology in Sub-Saharan Africa
A research-backed look at the gap between mental health needs and digital infrastructure — and what purpose-built technology can do.
Read Article →
🚑
Emergency Medicine
Reducing Emergency Response Times with Digital Dispatch Systems
How digitising dispatch coordination cut average response times by 34% in a major East African city.
Read Article →
Case Studies

Real Results. Real Facilities.

🏥
Hospital
Regional Hospital: 40% Drop in Billing Errors After HIMS Deployment
How a 200-bed regional hospital eliminated paper-based processes and reduced billing errors within 3 months of go-live.
Read Case Study →
🚑
Emergency Services
EMS Provider: Response Times Cut from 22 to 8 Minutes
An ambulance network upgraded from radio dispatch to ResQ247's GPS dispatch platform — transforming emergency response.
Read Case Study →
🏛️
Government
County Health: 12 Facilities, One Dashboard
A county health department unified 12 disparate facilities on ResQ247 — enabling real-time population health visibility for the first time.
Read Case Study →
Whitepapers

Research & Technical Reports

📄
Africa's Healthcare Digitisation Gap: 2026 Analysis
Comprehensive market research on healthcare technology adoption across 12 African countries.
🔐
Healthcare Data Security in Emerging Markets
Technical whitepaper on implementing enterprise-grade security for PHI in low-resource settings.
💊
Pharmaceutical Supply Chain Optimisation with AI
How ML-driven inventory prediction reduces stockouts and wastage in African healthcare supply chains.
Investor Relations

Building Africa's Healthcare Infrastructure Operating System

Africa's digital health transformation is inevitable. We are building the infrastructure layer — the operating system that every healthcare facility on the continent will run on.

$45B
African Digital Health TAM by 2030
17%
CAGR — Healthcare IT in Africa
<5%
Current Digitisation Penetration
Investment Thesis

Why ResQ247 Wins

Five structural advantages that create durable competitive position in Africa's healthcare technology market.

🏆 Early Mover Advantage
Africa's healthcare digitisation is early-stage. ResQ247 is positioned as the infrastructure provider — building relationships before the market matures.
🔗 Platform Network Effects
More hospitals on the platform → richer population health data → stronger clinical intelligence → more valuable platform. Each client makes the product better for all.
📌 Sticky Revenue Model
Healthcare systems are 5–10 year purchasing decisions. Once a hospital runs EMR, pharmacy and billing on ResQ247, switching costs are extraordinarily high.
🚀 Horizontal Expansion
Every new module (telemedicine, mental health, supply chain) is a new revenue stream layered onto existing customers with minimal acquisition cost.
🏛️ Government Scale
County government contracts are the highest-value enterprise segment — large, multi-year, recurring, driven by political mandates for healthcare digitisation.
🌍 Multi-Country Expansion
Kenya-first model with proven playbook designed for rapid replication across Uganda, Tanzania, Rwanda, Ethiopia and West Africa within 24 months of Series A.
Investor Inquiry

Get in Touch

Complete this form and our investor relations team will respond within 24 hours.

About ResQ247

Africa's Healthcare Operating System

We are building the digital infrastructure that Africa's healthcare system runs on — from hospital EMRs to emergency dispatch, from mental health platforms to government health networks.

Our Mission

Digitise Healthcare. Improve Outcomes. Scale Smarter.

ResQ247 was founded on a single belief: every healthcare facility in Africa — from a rural clinic to a national hospital — deserves enterprise-grade digital infrastructure.

We build integrated systems that remove friction between care delivery and administration — so clinicians focus on patients, not paperwork. So administrators have real-time visibility. So governments have the data to make better health policy.

2020
Founded
50+
Facilities Served
5
Countries
40+
Team Members
Leadership

Meet the Team

Building Africa's healthcare future — one system at a time.

JM
James Mwangi
CEO & Co-Founder
Former health systems consultant. 12+ years in African healthcare technology.
AK
Dr. Amina Kariuki
Chief Medical Officer
MD, MPH. Clinical informatics specialist with hospital operations background.
DO
David Omondi
CTO & Co-Founder
Former engineering lead at major African fintech. Built systems across 10+ countries.
FW
Faith Wanjiru
Chief Commercial Officer
15+ years enterprise SaaS. Built and scaled healthcare sales teams across East Africa.
Careers

Join the Mission

We're building a world-class team to digitise Africa's healthcare system. Join us if you want your work to matter.

Senior Full-Stack Engineer
Build systems powering emergency dispatch, hospital EMRs and telemedicine across Africa. React, Node.js, PostgreSQL.
RemoteFull-Time
Apply Now →
Clinical Informatics Specialist
Bridge clinical workflows and technology design. Work with doctors and administrators to build systems that reflect real care delivery.
NairobiFull-Time
Apply Now →
Enterprise Sales Manager
Lead enterprise sales to hospitals, county governments and NGOs across East Africa. Own the full sales cycle from prospecting to close.
Kenya/Uganda
Apply Now →
Contact

Let's Talk Healthcare Digitisation

Whether you're a hospital administrator, county health director, NGO, investor or press — we have a team ready to serve you.

Get in Touch

📧
General Inquiries
info@resq247.life
🎧
Customer Support
support@resq247.life
💼
Enterprise Sales
sales@resq247.life
🏛️
Government Relations
government@resq247.life
📈
Investor Relations
investors@resq247.life
🤝
Partnerships
partners@resq247.life
📞
Phone & WhatsApp
+254 700 247 247
📍
Head Office
Nairobi, Kenya

Send a Message

Personalised Demo

Book Your Enterprise Demo

A tailored 45-minute session built around your facility type, size and priorities.

Step 1 of 7
What type of organisation are you?
We'll tailor your demo to show only systems relevant to your facility type.
🏥 Hospital
🏪 Clinic
🧠 Mental Health
🧪 Laboratory
💊 Pharmacy
🤱 Maternity & Delivery
🏛️ Government / County
🤝 NGO / Donor
🚑 Emergency Services
How large is your team?
This helps us size the right platform configuration for your facility.
👤 1–10 Staff
👥 11–50 Staff
🏢 51–200 Staff
🏗️ 201–500 Staff
🌆 500+ Staff
Which systems are you interested in?
Select all that apply — your demo will showcase each one.
HIMS / EMR
Pharmacy
Laboratory
Mental Health
Telemedicine
Emergency Rescue
HR & Payroll
Accounting
Drug Supply Chain
How many active users will need access?
This determines the right licensing tier for your facility.
1–10 Users
10–50 Users
50–200 Users
200+ Users
When would you like your demo?
Choose your preferred day and time — we'll confirm within 2 hours.
Almost done — your contact details
We'll use these to send your calendar invite and demo prep materials.
Demo Booked Successfully!
Your personalised ResQ247 demo is confirmed. You'll receive a calendar invite and demo prep guide within 2 hours.

Our solutions team will also reach out via WhatsApp to confirm your preferences before the session.

We look forward to showing you what world-class healthcare technology looks like.
HIMS Platform

The Complete Hospital Information Management System

Digitize patient care, billing, pharmacy, laboratory, insurance, and hospital operations in one fully integrated platform. Built for Africa's hospitals.

✓ EMR / EHR✓ Pharmacy✓ Lab✓ Radiology✓ Billing✓ Insurance
1,247
Active Patients
KES 4.2M
Today Revenue
98.2%
Bed Occupancy
34
Claims Pending
Today's Activity
Ward 2 — Dr. Mwangi roundsComplete
ICU — 3 critical patientsMonitoring
Theatre 1 — Procedure 14:00Prep
The Problem

What ResQ247 HIMS Solves

Every one of these pain points costs hospitals revenue, patient trust, and staff morale.

❌ Before
Paper records — lost patient history, illegible notes, no audit trail
✅ After
Structured EMR — searchable, auditable, always accessible
❌ Before
Revenue leakage — uncaptured billing opportunities slip through every shift
✅ After
Auto-charge capture — every service, drug, test billed automatically
❌ Before
Fragmented systems — lab, pharmacy, billing all on different tools with no connection
✅ After
Single platform — every department communicates natively in real-time
❌ Before
Patient delays — waiting 30+ minutes for someone to find a file
✅ After
Instant patient lookup — full history in under 3 seconds
❌ Before
Inventory waste — expired medications, stockouts, no visibility
✅ After
Smart pharmacy — real-time stock, expiry alerts, auto-reorder triggers
❌ Before
Insurance nightmares — manual claims, rejections, long payment cycles
✅ After
Auto pre-authorization — claims submitted electronically, rejections flagged instantly
Modules

Every Hospital Department. One Platform.

📋
Electronic Medical Records
Structured patient history, clinical notes, diagnoses, allergies, vitals tracking
🛏️
Inpatient Management
Bed allocation, ward rounds, nursing notes, discharge planning, transfer workflows
🚪
Outpatient / OPD
Queue management, appointment scheduling, walk-in triage, consultation workflows
💊
Pharmacy Management
Drug dispensing, stock control, expiry tracking, controlled substance logs, reorder alerts
🔬
Laboratory Integration
Lab order management, sample tracking, LIS integration, result delivery to EMR
📡
Radiology & PACS
Imaging order workflows, PACS integration, radiologist reporting, result delivery
🏦
Billing & Revenue Cycle
Auto charge capture, invoice generation, payment posting, revenue analytics
🏛️
Insurance & Claims
Pre-authorization, electronic claims submission, rejection management, reconciliation
🔪
Theatre Management
Surgical scheduling, pre-op/post-op workflows, anaesthesia records, consent management
🫀
ICU & Critical Care
Continuous vitals monitoring, ventilator logs, critical care nursing notes, escalation protocols
🍼
Maternity & Immunization
ANC/PNC workflows, delivery records, neonatal care, immunization scheduling and tracking
🆘
Casualty & Emergency
Emergency triage, resuscitation records, trauma documentation, fast-track workflows
Deep Dive

Explore Every Dimension of HIMS

Clinical
Finance
Operations
Administration
Reports

Clinical Workflows

  • Structured EMR with SNOMED/ICD-10 coding support
  • Clinical decision support — drug interactions, allergy alerts
  • Prescription workflows with pharmacy fulfillment tracking
  • Lab and radiology order management with result integration
  • Referral management — internal and external
Clinical Module

Finance & Revenue Cycle

  • Automated charge capture — every service, drug, test recorded
  • Multi-payer billing — cash, NHIF, SHA, private insurance
  • Electronic claims submission with rejection tracking
  • Real-time revenue dashboards and financial KPIs
  • Debt management and payment plan tracking
Revenue Cycle

Hospital Operations

  • Real-time bed management and capacity planning
  • Theatre scheduling with conflict detection
  • Dietary and nutrition management
  • Housekeeping and maintenance task management
  • Ambulance and patient transport coordination
Operations

Administration

  • Staff scheduling and duty roster management
  • Procurement and inventory management
  • Supplier management and purchase orders
  • Asset tracking and maintenance records
  • Compliance and accreditation document management
Administration

Reports & Analytics

  • 150+ pre-built clinical and financial reports
  • Custom report builder with drag-and-drop interface
  • Government statutory reporting (MOH, NHIF, SHA)
  • Export to PDF, Excel, CSV
  • Scheduled automated report delivery
Reports & BI
Integrations

Connects With Your Entire Healthcare Ecosystem

ResQ247 HIMS integrates natively with leading healthcare systems, payment platforms and government health systems.

🔬
Lab Information Systems
LIS integration — bi-directional order and result sync with major laboratory analyzers and LIS platforms.
LISHL7 FHIRAnalyzer API
📡
Radiology & PACS
DICOM-compliant PACS integration for imaging order management and radiologist reporting workflows.
PACSDICOMRIS
💳
Payment Gateways
Native M-Pesa Paybill, card processing, and insurance payment gateway integrations built-in.
M-PesaVisa/MCInsurance APIs
🏛️
Government Health Systems
KHIS, DHIS2, SHA, NHIF, and MOH reporting integrations for statutory compliance reporting.
KHISDHIS2SHANHIF
📱
Patient Portal & App
White-labeled patient mobile app — appointment booking, results viewing, prescription refills, bill payments.
iOSAndroidPWA
🔗
Open API
RESTful API and HL7 FHIR R4 support — integrate any third-party clinical or administrative system.
REST APIHL7 FHIR R4Webhooks

Schedule Your Hospital Demo

See the complete HIMS platform live — customized to your hospital's size, specialty, and workflows.

Mental Health Platform

Purpose-Built Behavioral Health Technology for Africa

The only platform that combines psychiatric EMR, validated screening tools, teletherapy, risk monitoring, and care coordination — built specifically for African mental health providers.

✓ PHQ-9✓ GAD-7✓ C-SSRS✓ WHO-5✓ Teletherapy✓ Risk Monitor
Providers Served
🩺
Psychiatrists
Full psychiatric EMR + prescribing
🧠
Psychologists
Assessment tools + session notes
💬
Counselors & Therapists
Therapy workflows + teletherapy
💍
Marriage & Family Therapists
Couples and family session workflows
🧸
Play Therapists
Child and adolescent therapy tools
Occupational Therapists
Functional rehabilitation workflows
💉
Drug Abuse Counselors
Substance use disorder tracking
🏫
School Counselors
Student welfare and safe messaging
Faith-Based Counselors
Pastoral care and referral workflows
🏥
MH Facilities & NGOs
Program management + impact reporting
Validated Screening Tools

Clinically Validated. Digitally Delivered.

Administer, score, and track validated mental health screening instruments — integrated directly into the patient workflow.

📊
PHQ-9
Patient Health Questionnaire — depression severity screening. Auto-scored with clinical interpretation and trend tracking across visits.
Scores: Minimal → Mild → Moderate → Severe → Extreme
😰
GAD-7
Generalized Anxiety Disorder scale — 7-item anxiety severity instrument. Integrated with care plan triggers and provider alerts.
Linked to treatment escalation protocols
🆘
C-SSRS
Columbia Suicide Severity Rating Scale — the gold standard for suicide risk assessment. Flags high-risk responses and triggers immediate escalation workflows.
Auto-escalates to clinical supervisor on positive screens
🌍
WHO-5
World Health Organization Well-Being Index — brief wellbeing screening suitable for primary care integration and population health monitoring.
🧩
AUDIT-C
Alcohol Use Disorders Identification Test — brief alcohol screening tool integrated into intake and routine assessments.
📋
Custom Assessments
Build and deploy facility-specific assessment tools using the ResQ247 form builder — publish to any provider workflow.
Patient Journey

End-to-End Mental Health Care Workflow

📝
Patient Intake & Registration
📊
Screening & Assessment
🩺
Psychiatric Consultation
📋
Care Plan & Goals
💬
Therapy Sessions
📈
Progress Monitoring
Discharge & Follow-up
🖥️
Teletherapy
HD video therapy sessions with end-to-end encryption. Session notes auto-linked to patient record. Supports individual, couples, and group therapy.
⚠️
Risk Monitoring
Continuous risk score tracking across all patients. Automated alerts when C-SSRS or PHQ-9 scores exceed clinical thresholds. Supervisor dashboard visibility.
💊
Medication Management
Psychiatric prescribing workflows, medication adherence tracking, drug interaction alerts, and controlled substance documentation.

See the Mental Health Platform Live

A 45-minute session with our clinical team — we'll walk through your specific patient population and care workflows.

Emergency Rescue Platform

Intelligent Emergency Medical Response for Africa

Real-time dispatch, GPS ambulance tracking, GIS-powered routing, digital triage, and multi-agency coordination — built to save lives faster.

✓ Real-time Dispatch ✓ GPS Tracking ✓ GIS Routing ✓ Digital Triage
LIVE DISPATCH CENTER
3
Active Calls
7
Ambulances Live
8.4m
Avg Response
Call #2847 — RTA Mombasa RdDispatching
Amb KAA 234 — En Route4.2km
KNH Trauma Bay 1Ready
Call #2848 — Cardiac WestUrgent
Emergency Response Flow

From Emergency Call to Hospital Handoff

Every second counts. ResQ247 digitises and accelerates every step of the emergency response chain.

📞
Emergency Call Received
🎯
Dispatcher Triages & Prioritizes
🚑
Nearest Ambulance Dispatched
🗺️
GIS Optimal Route Calculated
🏥
Receiving Hospital Alerted
🤝
Patient Handoff & Record Transfer
📞
24/7 Dispatch Centre
Intelligent call management with caller location detection, incident logging, priority queuing, and multi-call handling for high-volume dispatch centres.
📍
GPS Ambulance Tracking
Real-time GPS tracking for all vehicles. Dispatcher sees every ambulance live on map. Automatic nearest-vehicle assignment with estimated arrival times.
🗺️
GIS Smart Routing
Live traffic-aware routing, road condition overlays, hospital bed availability display — all on one GIS-powered dispatch map.
🏥
Hospital Coordination
Real-time hospital bed availability, trauma bay status, and specialist availability — so ambulances always head to the right facility.
📋
Digital Triage & PCR
Paramedic digital patient care reports, severity scoring (START, SALT), vitals capture, and pre-hospital record that flows directly into the receiving hospital EMR.
📊
Incident Analytics
Response time benchmarking, incident heatmaps, fleet utilization, crew performance analytics, and quality improvement dashboards.

Build Africa's Fastest Emergency Response

Talk to our EMS specialists and see the dispatch platform live. Deployable in 30 days.

Telemedicine Platform

Virtual Healthcare Without Borders

HD video consultations, digital prescriptions, remote triage, M-Pesa payments, lab referrals and follow-up scheduling — all in one HIPAA-aligned platform.

✓ HD Video✓ e-Prescriptions✓ M-Pesa✓ Lab Referrals✓ HIPAA-Aligned
89
Consults Today
14
In Session
4.8★
Rating
Dr. Ouma — Video Live● Live
Prescriptions Pending — 6Sign
Lab Referrals — 3 sentDone
Features

Complete Virtual Care Platform

📹
HD Video Consultations
End-to-end encrypted video with virtual waiting room, consultation recording, and connection quality optimization
📅
Online Appointment Booking
Patient self-booking portal with provider availability calendar, SMS reminders, and automated confirmations
💊
Digital Prescriptions
Electronically signed prescriptions with pharmacy routing, drug interaction checks, and refill management
🔬
Lab Referrals
Digital lab orders with patient routing to nearest affiliated lab, results delivered directly to provider EMR
💳
Integrated Payments
M-Pesa, Visa, Mastercard, and insurance billing — patients pay before, during or after consultation
📱
Patient Mobile App
White-labeled iOS and Android app for your facility — book, consult, receive prescriptions, view results
🔁
Chronic Care Management
Scheduled follow-ups, medication adherence tracking, vital sign uploads, and care plan monitoring for chronic patients
📊
Provider Analytics
Consultation volumes, patient satisfaction scores, revenue per provider, no-show rates, and outcome tracking

Launch Your Telemedicine Service

Go live in 14 days. Full onboarding, patient app deployment, and provider training included.

Laboratory System

Full-Featured Laboratory Information System

Sample tracking, analyzer integration, result reporting, reference ranges, LIS connectivity and lab analytics — everything your laboratory needs to deliver fast, accurate results.

284
Samples Today
97.3%
TAT Compliance
12
Pending Results
Features

Every Lab Function. One System.

🧪
Sample Management
Barcode-based sample tracking from collection to result — chain of custody maintained throughout
🔬
Analyzer Integration
Bi-directional connectivity with major laboratory analyzers. Results auto-imported and validated
📋
Result Reporting
Structured result entry, reference range flagging, delta checks, and digital result delivery to ordering clinicians
📊
Quality Control
Levey-Jennings charts, QC rule monitoring, reagent lot tracking, and calibration management
⏱️
TAT Monitoring
Turnaround time tracking, bottleneck identification, SLA compliance dashboards and escalation alerts
💰
Lab Billing
Automated test billing, insurance claim generation, walk-in patient invoicing and revenue analytics
🔗
HL7 / LIS Integration
Native HL7 FHIR R4 and LIS integration for bi-directional order and result exchange with hospital EMRs
📦
Reagent & Stock Management
Reagent inventory tracking, expiry alerts, reorder triggers, and supplier management
Analyzer Compatibility
MindrayRoche CobasAbbott AlinitySysmexBeckman CoulterSiemens Atellicai-STATCustom API

Modernize Your Laboratory

From manual registers to a fully digital lab — our team handles the full deployment and integration with your analyzers.

Drug Supply Chain

End-to-End Pharmaceutical Supply Chain Visibility

AI-powered stock prediction, procurement management, expiry tracking, wastage analytics and full supply chain transparency — from national warehouse to patient bedside.

1,847
SKUs Tracked
3
Stockout Alerts
94%
Availability
Features

Intelligent Pharmaceutical Management

🤖
AI Stock Prediction
Machine learning models predict consumption patterns and auto-generate reorder recommendations before stockouts occur
📦
Inventory Management
Real-time stock levels across all facilities. Batch tracking, serialization, and lot management
Expiry Tracking
Automated expiry date monitoring with early warnings. FEFO (First Expiry First Out) dispensing enforcement
🛒
Procurement Management
Purchase orders, supplier management, delivery tracking, goods received notes, and three-way matching
🔗
Multi-Facility Visibility
Network-level stock view across all facilities. Inter-facility transfers to balance stock and prevent waste
📊
Wastage Analytics
Identify waste patterns by facility, department, drug category, and time period. ROI on wastage reduction
🏛️
Regulatory Compliance
PPB, NAFDAC, and regulatory reporting. Controlled substance tracking and dual-authorization dispensing
🚚
Cold Chain Management
Temperature monitoring integration for cold chain products. Alerts on excursions with full audit trail

Stop Stockouts. Eliminate Wastage.

Our supply chain platform typically reduces drug wastage by 35% and stockouts by 60% within 6 months of deployment.

HR & Payroll

Healthcare Human Resource Management

Staff management, payroll processing, duty scheduling, leave management, performance tracking, credentialing, and NHIF/NSSF/SHA compliance — purpose-built for healthcare teams.

342
Active Staff
KES 8.4M
Monthly Payroll
96%
On Schedule
Features

Complete Healthcare HR Platform

👥
Staff Management
Employee profiles, contracts, credentialing, certifications, and document management
💰
Payroll Processing
Automated payroll with PAYE, NHIF, NSSF, SHA deductions and bank transfer integration
🗓️
Duty Rostering
Drag-and-drop shift scheduling, on-call management, overtime tracking, and coverage gap alerts
🏖️
Leave Management
Annual, sick, maternity/paternity leave tracking with self-service application and approval workflows
📈
Performance Management
Goal setting, KPI tracking, peer reviews, appraisals, and performance improvement plans
📚
Training & CPD
Continuing professional development tracking, training records, and license renewal reminders
📣
Recruitment Module
Job posting, application tracking, interview scheduling and onboarding workflow management
🏛️
Statutory Compliance
NHIF, NSSF, SHA, KRA iTax — automated deductions and statutory submission reports

Streamline Your Healthcare Workforce

From recruitment to retirement — ResQ247 HR manages your entire healthcare workforce on one platform.

Accounting & Finance

Healthcare Financial Management Built for Africa

Revenue cycle management, multi-facility accounting, P&L reporting, insurance reconciliation, budget management, and financial dashboards purpose-built for healthcare organizations.

KES 24M
Monthly Revenue
+34%
YoY Growth
KES 2.4M
Pending Claims
Features

Full Financial Visibility. Zero Revenue Leakage.

💹
Revenue Cycle Management
Charge capture, billing, payment posting, AR management and denial tracking
📑
General Ledger
Chart of accounts, journal entries, trial balance and financial statement generation
🏦
Accounts Payable
Supplier invoice management, payment scheduling, three-way PO matching and payment approval workflows
📬
Accounts Receivable
Patient billing, insurance AR, aging reports, collections management and bad debt write-offs
🏛️
Insurance Reconciliation
NHIF, SHA, and private insurance reconciliation with automated claim matching and discrepancy flagging
📊
Financial Reporting
P&L, balance sheet, cash flow statements, budget vs actual analysis and department-level cost centers
🔮
Budget Management
Annual budget planning, monthly variance analysis, departmental budget tracking and forecast modeling
🌍
Multi-Currency & Multi-Entity
Consolidated reporting across facilities and currencies. Inter-company transactions and eliminations

Take Control of Your Healthcare Finances

See every shilling — where it comes from, where it goes, and how to grow it. Book your finance demo today.

Analytics & BI

Data-Driven Health Intelligence for Africa

Population health dashboards, clinical outcomes measurement, operational KPIs, financial analytics, and county-level public health reporting — all powered by your real-time clinical data.

150+
Pre-built Reports
Real-Time
Data Refresh
99.9%
Accuracy
Capabilities

Every Health Insight. One Platform.

🌍
Population Health
Disease burden analysis, demographic trends, morbidity and mortality tracking, epidemiological surveillance
🏥
Clinical Outcomes
Readmission rates, length of stay benchmarking, mortality indicators, complication tracking and quality metrics
💰
Financial Analytics
Revenue by service line, cost per patient day, payer mix analysis, and department profitability
⚙️
Operational KPIs
Wait times, throughput, bed utilization, staff productivity, appointment adherence and TAT dashboards
📝
Custom Report Builder
Drag-and-drop report designer with filters, charts, pivot tables and scheduled delivery
🏛️
Government Reporting
MOH, KHIS, DHIS2 county-level aggregated reports. One-click statutory submission formatting
🔔
Intelligent Alerts
Threshold-based alerts for critical metrics — delivered via SMS, email, and in-app notifications
📤
Export & Integration
Export to PDF, Excel, CSV. REST API for integration with external BI tools like Power BI and Tableau

Turn Your Clinical Data Into Decisions

Every patient record, every transaction, every clinical event — converted into actionable health intelligence.

Pharmacy Management

Smart Pharmacy for the Modern Healthcare Facility

Drug dispensing, stock control, expiry management, controlled substance tracking, reorder automation, and pharmacy analytics — fully integrated with your EMR and billing system.

1,847
Drugs in Stock
12
Expiry Alerts
3
Reorder Pending
Features

Complete Pharmacy Operations

💊
Prescription Dispensing
Electronic prescription intake from EMR, dispensing workflow, drug interaction checks, and patient counselling notes
📦
Stock Management
Real-time inventory with bin locations, batch tracking, FEFO dispensing and multi-store support
⚠️
Drug Interaction Alerts
Real-time drug-drug, drug-allergy, and drug-disease interaction checking against comprehensive drug database
🔒
Controlled Substances
Dual-authorization dispensing, full chain-of-custody logging, and regulatory reporting for Schedule I–V drugs
📈
Consumption Analytics
Drug consumption trends, high-cost drug analysis, generic substitution tracking, and formulary compliance
🛒
Auto Reorder
Minimum stock level alerts with AI-powered reorder quantity recommendations and supplier PO generation

Modernize Your Pharmacy Operations

Eliminate manual dispensing records, prevent drug errors, and reduce wastage with a fully digital pharmacy.

For Hospitals & Clinics

Full-Scale Hospital Digitization — From Day One

Whether you run a 10-bed clinic or a 2500-bed hospital, ResQ247 gives you a complete, integrated digital infrastructure configured for your specific facility and workflows.

Proven Results
-40%
Reduction in billing and operations errors within the first monthof operation
+35%
Increase in revenue capture from charge automation
14 days
Average go-live time for a standard hospital deployment
What's Included

Every System Your Hospital Needs

📋
EMR & Clinical
Structured electronic medical records, clinical notes, diagnosis coding, medication management, and clinical decision support.
💊
Pharmacy & Lab
Integrated pharmacy dispensing, drug stock management, laboratory order management, and analyzer connectivity.
💰
Billing & Insurance
Automated charge capture, multi-payer billing, NHIF/SHA/insurance claims, and revenue cycle management.
🛏️
Ward & Bed Management
Real-time bed availability, ward round documentation, nursing notes, discharge planning, and transfer workflows.
🔪
Theatre & ICU
Surgical scheduling, theatre management, ICU monitoring integration, anaesthesia records, and consent management.
📊
Hospital Analytics
Real-time operational dashboards, financial KPIs, clinical quality metrics, and government statutory reporting.

Your Hospital Deserves World-Class Software

See how ResQ247 can transform your hospital's operations in a personalized demo built around your facility's specific needs.

For County Governments

Digitise Public Healthcare at Scale

One platform to digitise, coordinate and report on every public health facility in your county — from Level 2 dispensaries to Level 5 hospitals — with full government SLA compliance and data sovereignty.

🏛️ Government SLA Compliance
🇰🇪 Data Sovereignty
📊 KHIS / DHIS2 Integration
🔐 SOC2 Aligned
County Health Dashboard
12
Facilities Live
48K
Patients/Month
Real-Time
Reporting
Kisumu Level 5 Hospital● Live
14 Level 4 Hospitals● Live
28 Health CentresOnboarding
Government-Specific Features

Built for Public Health Complexity

🗺️
Multi-Facility Network Management
One dashboard for all facilities — from dispensaries to county referral hospitals. Consolidated reporting, inter-facility referrals, and resource allocation visibility.
📊
KHIS & DHIS2 Reporting
Automated statutory reporting to KHIS, DHIS2, and MOH systems. One-click submission of monthly, quarterly, and annual health data reports.
🌍
Population Health Surveillance
Disease outbreak detection, immunization coverage tracking, maternal health indicators, and nutrition surveillance dashboards at county level.
🔐
Data Sovereignty & Compliance
All health data stored on Kenya-based infrastructure. Full compliance with Kenya Data Protection Act, MOH data governance policies, and county health data agreements.
💊
Commodity & Drug Management
County-level drug procurement coordination, facility stock visibility, wastage reporting, and KEMSA supply chain integration.
📋
Government SLA Monitoring
Uptime SLA compliance tracking, audit-ready system logs, performance reporting for county assembly oversight, and ICT governance dashboards.
Trusted by County Governments

What County Health Directors Say

★★★★★
"ResQ247 gave us real-time visibility across all 12 facilities for the first time. What used to take weeks of manual aggregation now happens automatically every morning."
JO
James Odhiambo
Director of Health, Kisumu County
★★★★★
"The KHIS integration alone saved our M&E team 3 days of work every month. Data quality improved dramatically once clinicians stopped double-entering everything."
PN
Peter Njenga
Health Informatics Manager, Nakuru County
★★★★★
"As a county government, data sovereignty was non-negotiable. ResQ247 is the only vendor that met our requirements for local infrastructure and Kenya Data Protection Act compliance."
SM
Susan Muthoni
CEC Health, Meru County

Digitize Public Healthcare at Scale

Schedule a consultation with our government health team. We'll walk you through how other counties have deployed ResQ247 across their entire health network.

For NGOs & Donors

Measure Impact. Report to Donors. Scale Programs.

Health program monitoring, donor impact dashboards, beneficiary tracking, care coordination, population analytics, and grant utilization reporting — all in one platform built for development organizations.

24K
Beneficiaries
8
Active Programs
94%
Donor Reporting Compliance
For Development Organizations

Health Program Management Built for Impact

📊
Donor Reporting Dashboards
Real-time program performance dashboards tailored for donor reporting requirements — USAID, PEPFAR, Global Fund, Gates Foundation, and bilateral donors.
💰
Grant Utilization Tracking
Budget vs actual tracking by grant, activity, and cost category. Automated financial reports formatted to donor templates for USAID, WHO, and DFID.
👥
Beneficiary Management
Unique patient identification, program enrollment tracking, service delivery records, and longitudinal beneficiary follow-up across multiple programs.
📈
Program Indicators & M&E
Custom indicator configuration, data collection tools, indicator performance dashboards, and automated M&E report generation.
🌍
Geographic Coverage Mapping
Service coverage maps, catchment area analysis, facility distribution, and population reach visualization for program planning.
🔗
Referral & Linkage Tracking
Track patient referrals between facilities and programs, linkage to care rates, and care cascade completion metrics for HIV, TB, and MCH programs.

Prove Your Impact. Secure Your Next Grant.

ResQ247 gives NGOs the data infrastructure to demonstrate program impact, satisfy donor requirements, and scale what works.

For Mental Health Facilities

Technology Built for Behavioral Health in Africa

From a solo therapist to a 200-bed psychiatric hospital — ResQ247's mental health platform gives you the clinical tools, teletherapy infrastructure, and program management capabilities to deliver better care at scale.

342
Active Cases
91%
Session Rate
18
Today's Sessions
Specialised Capabilities

Everything a Mental Health Provider Needs

🩺
Psychiatric EMR
Structured clinical documentation for psychiatric consultations — diagnosis, mental state examination, medication management, and progress tracking.
📊
Validated Screening Tools
PHQ-9, GAD-7, C-SSRS, WHO-5, AUDIT-C — all auto-scored and tracked over time with clinical interpretation and threshold alerts.
💻
Teletherapy Platform
HIPAA-aligned video therapy, secure messaging, session notes, and appointment management — for in-person and remote therapy providers.
⚠️
Risk & Crisis Management
Real-time risk monitoring dashboard, C-SSRS auto-escalation, crisis intervention workflows, and supervisor notification protocols.
🏛️
Inpatient Psychiatric Care
Admission workflows, ward management, group therapy scheduling, medication administration records, and discharge planning.
📈
Outcomes Measurement
Clinical outcomes tracking across patient cohorts, recovery rate dashboards, and program effectiveness reporting for funders.

Advance Mental Healthcare in Africa

Join mental health facilities across Africa using ResQ247 to deliver better care, reduce crisis incidents, and measure outcomes that matter.

For Emergency Services

Africa's Most Advanced Emergency Dispatch & Coordination Platform

For ambulance providers, county EMS departments, and emergency response organisations — ResQ247 turns your dispatch operation into a data-driven, GPS-coordinated, life-saving machine.

LIVE DISPATCH
3
Active Incidents
7
Units Deployed
8.4m
Avg Response
Built for EMS Operations

Purpose-Built for Emergency Response

📞
Intelligent Dispatch
AI-assisted call triage, priority queuing, nearest-vehicle assignment, and multi-call management for high-volume dispatch centres.
🗺️
GIS Command View
Real-time map showing all vehicles, incidents, hospital availability, and traffic conditions — one screen, complete situational awareness.
📱
Paramedic Mobile App
Digital PCR, real-time navigation, hospital pre-notification, and scene documentation — all on a ruggedised mobile interface.
🏥
Hospital Network Integration
Live hospital bed availability, trauma bay status, and specialist on-call visibility — so ambulances always head to the right facility.
📊
Performance Analytics
Response time benchmarking, crew performance, incident heatmaps, fleet utilization, and quality improvement tracking.
🤝
Multi-Agency Coordination
Coordinate with police, fire, hospitals, and KENTAC on a shared incident management platform with role-based access.

Build the Fastest Emergency Response in Your Region

Deployable in 30 days. Talk to our EMS specialist team and see the platform live.

Partnership Program

Partner With Africa's Healthcare OS

Join our ecosystem of technology partners, channel resellers, clinical consultants, and implementation specialists — and help digitise healthcare across Africa together.

Partner Types

Built for Multiple Partnership Models

🤝
Reseller Partners
Sell and deploy ResQ247 to your healthcare clients. Access full sales enablement, demo environments, co-marketing support, and competitive margins.
Apply to Become a Reseller →
🔗
Technology Partners
Integrate your healthcare product into the ResQ247 ecosystem. API-first architecture, sandbox environments, and co-development opportunities for clinical technology innovators.
Explore Tech Partnership →
🌍
NGO & Development Partners
Special pricing and partnership structures for development organizations deploying ResQ247 as part of health system strengthening programs. Donor-fundable implementation packages available.
NGO Partnership Enquiry →
🏥
Clinical Consultants
Healthcare professionals who advise hospitals and health organizations — earn referral fees and provide implementation advisory services using the ResQ247 platform.
Join Consultant Network →
🎓
Academic & Research Partners
Universities, research institutions and health schools — partner to use ResQ247 data infrastructure for research, public health studies, and clinical training programs.
Academic Partnership →
💰
Financing Partners
Development finance institutions, healthcare-focused impact funds, and leasing companies — help healthcare facilities access ResQ247 through innovative financing structures.
Finance Partnership →
Partner Application

Apply to Become a Partner

Careers at ResQ247

Build the Future of African Healthcare

We're a mission-driven team building Africa's healthcare operating system. We hire bold engineers, empathetic clinicians, and relentless operators who want their work to save lives.

Why ResQ247

Life at ResQ247

🎯
Mission-Driven Work
Every feature you ship could save a life. We work on problems that matter — not ad algorithms or recommendation engines. Healthcare infrastructure for 1.4 billion people.
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Africa-First, Global-Ready
Headquartered in Nairobi, building for the African continent first — with a platform designed to expand globally. Work with a diverse, pan-African team.
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Early-Stage Upside
Competitive salary, equity participation, and the chance to be part of building something historic — Africa's first category-defining healthcare technology company.
Open Roles

Current Openings

Senior Full-Stack Engineer
EngineeringRemoteFull-Time
Clinical Informatics Specialist
ClinicalNairobiFull-Time
Enterprise Sales Manager
SalesKenya / UgandaFull-Time
DevOps / Cloud Infrastructure Engineer
EngineeringRemoteFull-Time
Product Manager — Clinical Systems
ProductNairobi / RemoteFull-Time
Customer Success Manager — Healthcare
Customer SuccessNairobiFull-Time

Don't See Your Role?

We're always looking for exceptional people. Send us your CV and a note about why you want to build Africa's healthcare future.

Press Room

News, Coverage & Media Resources

For media enquiries, press releases, executive interviews, and media kit requests — contact our communications team.

Latest News

Recent Press Coverage

May 2026
ResQ247 Closes Series A to Expand Healthcare Digitization Across East Africa
TechCabal
March 2026
How One Platform Is Connecting Kenya's Emergency Response Infrastructure
Nation Africa
February 2026
Kisumu County Deploys ResQ247 Across 12 Facilities in Historic Digitization Drive
The Standard
January 2026
Mental Health Technology: The African Startups Bridging the Treatment Gap
BBC Africa
November 2025
ResQ247 Named Among Africa's Top 10 Health Technology Companies to Watch
Disrupt Africa
September 2025
The Kenyan Startup Digitizing Emergency Rescue Services: An Interview With the CEO
Quartz Africa
Media Resources

Brand & Media Kit

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Brand Guidelines
Logos, color palette, typography, and usage guidelines for media and editorial use.
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Executive Photos
High-resolution headshots of ResQ247 leadership team for editorial use.
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Company Factsheet
Key facts, statistics, timeline, and product overview for editorial use.
Media Enquiries
press@resq247.com
We respond to all media enquiries within 4 hours during business days.
Blog

Healthcare Technology Insights

Research, analysis, and practical guides for healthcare leaders navigating Africa's digital health transformation.

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Healthcare Finance
How Digital HMIS Reduces Hospital Revenue Leakage by 30–40%
Analysis of billing inefficiencies in East African hospitals and how integrated HIMS platforms plug revenue gaps in real-time.
May 12, 2026 · 8 min read
Read Article →
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Mental Health
The State of Mental Health Technology in Sub-Saharan Africa 2026
A research-backed look at the gap between mental health needs and digital infrastructure in Africa — and what purpose-built technology can do.
April 28, 2026 · 12 min read
Read Article →
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Emergency Medicine
Reducing Emergency Response Times with Digital Dispatch Systems
How digitizing dispatch coordination cut average response times by 34% in a major East African city — a detailed operational case study.
April 10, 2026 · 6 min read
Read Article →
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Security & Compliance
Kenya Data Protection Act & Healthcare: What Hospitals Must Know in 2026
A practical compliance guide for Kenyan healthcare facilities on patient data privacy obligations under the Kenya Data Protection Act.
March 22, 2026 · 9 min read
Read Article →
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Pharmacy & Supply Chain
AI-Powered Drug Forecasting: Ending Stockouts in African Healthcare
How machine learning is transforming pharmaceutical supply chains across African health systems — from prediction to procurement automation.
March 8, 2026 · 7 min read
Read Article →
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Policy & Health Systems
County Health Digitization: Lessons From Kenya's Leading Counties
What Kisumu, Nakuru, and Meru counties learned deploying county-wide health information systems — and what other counties can replicate.
February 19, 2026 · 11 min read
Read Article →
Case Studies

Real Results. Real Facilities.

Detailed accounts of how healthcare organizations across Africa have transformed their operations with ResQ247.

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Hospital · Kenya
Regional Hospital: 40% Drop in Billing Errors After HIMS Deployment
How a 200-bed regional hospital eliminated paper-based processes and reduced billing errors within 3 months. Revenue increased 28% through charge capture automation.
Read Case Study →
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Emergency Services · Kenya
EMS Provider: Response Times Cut from 22 to 8 Minutes
An ambulance network upgraded from radio-based dispatch to ResQ247's GPS dispatch platform. Response time dropped by 64% within 60 days of deployment.
Read Case Study →
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County Government · Kenya
Kisumu County: 12 Facilities, One Real-Time Dashboard
Kisumu County Health Department unified 12 disparate facilities on ResQ247. Monthly MOH reporting time reduced from 3 weeks to automated same-day submissions.
Read Case Study →
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Mental Health · Kenya
Serenity Centre: PHQ-9 Screening Rates Triple After Platform Deployment
A mental health facility adopted ResQ247's screening tools and teletherapy platform. PHQ-9 completion rates went from 34% to 98%. Crisis incidents reduced by 41%.
Read Case Study →
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NGO · East Africa
International Health NGO: Donor Reporting Time Cut by 80%
A major health NGO operating across 3 countries replaced spreadsheet-based M&E with ResQ247. Donor report preparation time reduced from 3 weeks to 2 days.
Read Case Study →
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Pharmacy · Kenya
Hospital Pharmacy: Drug Wastage Reduced by 38% With AI Stock Prediction
A large hospital pharmacy deployed ResQ247's AI-powered stock prediction module. Drug wastage reduced 38%, stockouts reduced 61%, procurement costs down 22%.
Read Case Study →
Whitepapers & Research

Deep Research for Healthcare Leaders

Comprehensive reports, technical whitepapers, and policy briefs on Africa's digital health landscape — available for free download.

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Africa's Healthcare Digitisation Gap: A 2026 Analysis
Comprehensive market research on healthcare technology adoption across 12 African countries. TAM, adoption barriers, and investment opportunity analysis.
62 pages · PDF · Updated May 2026
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Healthcare Data Security in Emerging Markets
Technical whitepaper on implementing enterprise-grade security for patient health information in low-resource and infrastructure-constrained settings.
44 pages · PDF · Updated March 2026
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Pharmaceutical Supply Chain Optimisation with AI
How machine learning-driven inventory prediction is reducing stockouts by 60% and wastage by 35% across African healthcare supply chains.
38 pages · PDF · Updated February 2026
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Mental Health Technology in Africa: The Treatment Gap & Digital Opportunity
Research on the scale of unmet mental health need across Sub-Saharan Africa and the role digital platforms can play in bridging the treatment gap.
51 pages · PDF · Updated January 2026
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The State of Emergency Medical Services in East Africa
Analysis of EMS infrastructure, response time benchmarks, and digital technology adoption across Kenya, Uganda, Tanzania, and Rwanda.
47 pages · PDF · Updated November 2025
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County Health Digitization Playbook: Kenya 2026
A practical implementation guide for county governments planning to digitize their health facility network — procurement, deployment, change management, and sustainability.
58 pages · PDF · Updated October 2025
Webinars

Live & On-Demand Healthcare Technology Webinars

Learn from clinical technology experts, healthcare administrators, and ResQ247 product specialists — free to attend or watch on demand.

Upcoming

Live Webinars

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● LIVE — June 5, 2026
How to Eliminate Revenue Leakage with Integrated Hospital Billing
45 mins · CFOs, Finance Managers, Hospital Administrators
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● LIVE — June 12, 2026
Implementing PHQ-9 and C-SSRS Screening in a Busy Clinical Setting
60 mins · Psychiatrists, Clinical Psychologists, MH Programme Managers
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● LIVE — June 19, 2026
County Health IT Procurement: What Leaders Need to Know in 2026
60 mins · County Health Directors, MOH Officials, Health Informatics Teams
On-Demand

Watch Previous Sessions

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Digital EMS: How GPS Dispatch Saved 14 Minutes Per Response
Recorded April 2026 · 48 mins
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AI Drug Forecasting in Practice: Real Results from Kenyan Hospitals
Recorded March 2026 · 52 mins
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Healthcare Cybersecurity in Africa: HIPAA, KDPA and What Hospitals Must Do
Recorded February 2026 · 55 mins
Legal

Privacy Policy

Effective Date: 1 January 2026 · Last Updated: 1 May 2026

1. Introduction
ResQ247 Limited ("ResQ247", "we", "us") is committed to protecting the privacy and security of personal data and protected health information (PHI) processed through our platforms. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Kenya Data Protection Act (2019), HIPAA principles, and applicable African data protection regulations.
2. Data We Collect
We collect information you provide directly (registration data, facility information), clinical data processed on behalf of healthcare providers (patient records, appointment data, clinical notes), usage data (log files, analytics), and payment information processed through PCI-DSS compliant payment processors. We do not sell personal data or PHI to any third party.
3. How We Use Your Data
Data is used to provide and improve our platform services, comply with legal obligations, prevent fraud and ensure security, and communicate service updates. Healthcare data processed on behalf of provider clients is used solely for service delivery and is governed by Data Processing Agreements with each client facility.
4. Data Security
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Access is controlled via role-based access controls (RBAC) with mandatory multi-factor authentication. We maintain immutable audit logs of all data access events. Annual third-party penetration testing is conducted by certified security professionals.
5. Data Retention & Deletion
Healthcare data is retained for the minimum period required by applicable law and as agreed with client facilities. Users may request data deletion in accordance with applicable data protection rights. Government and county health clients may have specific retention obligations under Kenyan public health legislation.
6. Your Rights
Under the Kenya Data Protection Act and applicable regulations, you have the right to access, correct, delete, and port your personal data. To exercise these rights, contact privacy@resq247.com. We will respond within 30 days.
7. Contact
Data Protection Officer: dpo@resq247.com · ResQ247 Limited, Nairobi, Kenya · +254 700 247 247
Legal

Terms of Service

Effective Date: 1 January 2026 · Last Updated: 1 May 2026

1. Acceptance of Terms
By accessing or using ResQ247's platform, products, or services, you agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and ResQ247 Limited.
2. Platform License
ResQ247 grants you a limited, non-exclusive, non-transferable license to access and use the platform solely for your internal healthcare operations. You may not sublicense, resell, or provide access to the platform to third parties without written authorization from ResQ247.
3. Healthcare Data Responsibility
As a healthcare provider, you are responsible for ensuring appropriate patient consent for data collection and processing. ResQ247 acts as a data processor under your instructions. You remain the data controller for all patient health information processed through the platform.
4. Service Level Agreement
ResQ247 provides a 99.9% platform uptime guarantee for Enterprise clients as specified in the applicable Service Level Agreement. Scheduled maintenance windows are excluded from SLA calculations and will be communicated 48 hours in advance.
5. Limitation of Liability
ResQ247's platform is a clinical management tool and does not constitute medical advice. ResQ247 shall not be liable for clinical decisions made by healthcare providers using data presented in the platform. Our total liability shall not exceed the fees paid in the preceding 12 months.
6. Governing Law
These Terms are governed by the laws of Kenya. Any disputes shall be resolved through arbitration in Nairobi, Kenya under the Nairobi Centre for International Arbitration rules.
7. Contact
Legal enquiries: legal@resq247.com · ResQ247 Limited, Nairobi, Kenya
Developer Documentation

ResQ247 Developer & API Documentation

REST API references, integration guides, authentication, webhook documentation, and SDK resources for developers building on the ResQ247 platform.

Quick Start

API Reference Overview

ResQ247's REST API uses standard HTTP methods, JSON payloads, and JWT Bearer authentication. Base URL: https://api.resq247.com/v1

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Authentication
JWT Bearer tokens with 15-min access tokens and 7-day refresh tokens. MFA required for admin endpoints. OAuth 2.0 and SAML 2.0 SSO supported.
POST /api/v1/auth/login
POST /api/v1/auth/refresh
POST /api/v1/auth/logout
GET /api/v1/auth/me
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Demo Booking API
Create and manage demo booking requests. On submit, triggers CRM entry, lead scoring, calendar invite, and WhatsApp notification.
POST /api/v1/demo-requests
GET /api/v1/demo-requests
GET /api/v1/demo-requests/:id
PATCH /api/v1/demo-requests/:id
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Pricing API
Dynamic pricing calculation engine. Submit facility configuration and receive real-time cost estimates with discount logic applied.
POST /api/v1/pricing/calculate
GET /api/v1/pricing/plans
GET /api/v1/pricing/plans/:id
POST /api/v1/quotes
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Content API
CMS-powered content endpoints for products, blog, case studies, testimonials, and FAQs — served via REST from Strapi headless CMS.
GET /api/v1/products
GET /api/v1/blogs
GET /api/v1/case-studies
GET /api/v1/testimonials
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Contact & Leads API
Submit contact form enquiries and investor inquiries. All submissions are scored, routed to the appropriate team, and entered into the CRM pipeline.
POST /api/v1/contact
POST /api/v1/investor-inquiries
POST /api/v1/leads
PATCH /api/v1/leads/:id/score
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Webhooks
Real-time event notifications for demo bookings, lead score changes, whitepaper downloads, and pricing calculator completions.
demo.created
lead.scored
quote.submitted
whitepaper.downloaded
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Request API Access

API access is available for enterprise clients, integration partners, and approved developers. Contact our developer relations team to request credentials and sandbox access.

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Wait — Get the Full Platform Overview
Before you go, download Africa's most comprehensive healthcare digitization guide — 62-page whitepaper, free. No spam, ever.
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